Thank you for visiting and shopping at Our store, www.orthoex.ng/store. Following
are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing
time
All orders are processed within 2-3 business days. Orders
are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments
may be delayed by a few days. Please allow additional days in transit for
delivery. If there will be a significant delay in shipment of your order, we
will contact you via email or telephone.
Shipping rates &
delivery estimates
Shipping charges varies with location and weight. Please check
our Delivery information page for the price that applies to you.
Delivery delays can occasionally occur.
Shipment to P.O.
boxes or APO/FPO addresses
OrthoEx Nigeria
ships to addresses within Nigeria.
Shipment confirmation
& Order tracking
You will receive a Shipment Confirmation email once your
order has shipped containing your tracking number(s). The tracking number will
be active within 24 hours.
Duties and Taxes
OrthoEx Nigeria is
not responsible for any duties and taxes applied to your order. All fees
imposed during or after shipping are the responsibility of the customer
(tariffs, taxes, etc.).
Damages
OrthoEx Nigeria is
not liable for any products damaged or lost during shipping. If you received
your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before
filing a claim.
International Shipping Policy
We currently do not ship outside Nigeria
Returns Policy
Our Return Policy provides detailed
information about options and procedures for returning your order.
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